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CSOD - Good enterprise tool with high level of customization
May 26, 2021

CSOD - Good enterprise tool with high level of customization

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Learning Suite
  • Performance Suite

Overall Satisfaction with Cornerstone OnDemand

Cornerstone OnDemand (CSOD) is used across the whole organization for employees and contractors alike. It is used for compliance training, safety training, some on the job training, and performance reviews. We are currently working to expand the training catalog in order to leverage CSOD for career improvement, in conjunction with a career framework that is being created for the whole organization
  • Assigning Training - easy to use, customizable assignment process
  • The end user interface is intuitive and easy to use
  • Documentation/help resources for administrators is very good
  • The Performance module lags behind Learning in terms of new features and ease of use
  • Learner Home is great but not a true LXP, which is what many companies are moving toward. Things like the lack of xAPI reporting within the general reporting function are a big limitation.
  • The system is intuitive for end users but not always for administrators. Things like Group administration are not very flexible and can be cumbersome.
  • Clients should be able to report on basically any field in the system. Things like instructor reporting, reporting on group criteria, security role reporting are veryy limited and make auditing and governance difficult.
  • Automate safety/compliance training - much of this has been made possible by CSOD
  • Ability to record and track performance reviews - this has been made possible
  • Map training offerings to company's career framework - framework is still being built out. We have begun purchasing content and are working toward how use things such as skills/capabilities, Learner Home, etc. to drive engagement.
  • Use CSOD as the main point of entry for training consumption. This has not worked well so far - the LXP functionality is relatively limited.
  • Configurability varies within CSOD: some things seem overly complex (security, group configuration, competenices, etc.) but others seem oddly simple (i.e. inability to report on many fields/functions - particularly a lack of audit reporting)
  • Depending on how extensively you are using the system and how complex you make your configuration - you will likely need a full time administrator
  • Well suited for mid-sized to larger companies - may be expensive for small companies
  • Companies with a heavy need for computer-based training (compliance or otherwise) and basic automation
  • Companies who have dedicated IT/dev support can leverage access to the Cornerstone OnDemand (CSOD) APIs for customization of certain functions - smaller companies with less support/smaller budget will struggle to use these more complex options

Cornerstone OnDemand Feature Ratings

8.0
New hire portal
Not Rated
Manager tracking tools
Not Rated
Compliance tracking and reporting
8
8.0
Corporate goal setting
Not Rated
Subordinate goal setting
Not Rated
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.0
Performance plans
Not Rated
Plan weighting
Not Rated
Manager note taking
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Rater nomination workflow
Not Rated
Review reminders
8
Workflow restrictions
Not Rated
Multiple review frequency
Not Rated
Reporting
8
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
Not Rated
Duplicate Candidate Prevention
Not Rated
Candidate Search
Not Rated
Applicant Tracking
Not Rated
Collaboration
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
Not Rated
User Permissions
Not Rated
Notifications and Alerts
Not Rated
Reporting
Not Rated
7.8
Course authoring
Not Rated
Course catalog or library
8
Player/Portal
8
Learning content
8
Mobile friendly
Not Rated
Progress tracking & certifications
8
Assignments
8
Compliance management
6
Learning administration
8
Learning reporting & analytics
8
Social learning
Not Rated