Best in class, but opportunities remain
September 27, 2023
Best in class, but opportunities remain
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Learning Suite
Overall Satisfaction with Cornerstone OnDemand
As a medical device company, we are highly regulated. We must keep training records for all employee training that relates to their performing their job duties and tasks. Historically our company used different learning management systems in different product areas as these likely came with an acquisition of that area in the past. In 2018 our company set on a mission to steamline our organization to a single LMS. After a thorough analysis of the leading LMS vendors, Cornerstone OnDemand came out on top due to its ability to meet the compliance needs of a regulated company such as ours, in a way no other vendor could. Implementation has been challenging as we are not only learning a new system but also changing the way we operate by bringing onboard areas long left on their own. So some unique ways of working have been challenging to solve with the system as customization is not possible as some ancient 'on premise' solutions used to offer. However, we still feel Cornerstone OnDemand is the best tool on the market for us.
- Keeping training records
- Keeping audit trails
- Maintaining quality validation documentation about the system
- Back end functions are complex and unforgiving; takes us 1 month to train a new administrator properly due to the complexity of the system.
- The navigation and user experience are not modern or easy to use out of the box. It requires a significant investment with partner firms to configure the UX.
- While we have saved the company overall, the costs for the many previous LMS were spread across the business. Now centralized it draws negative budget attention for the significant spend to have a single LMS against one departments budget.
- The continued investment to improve usability has been nearly double the licensing costs themselves. You do not get everything you need from Cornerstone OnDemand, but need to enlist partner companies to deliver your configuration needs.
Do you think Cornerstone OnDemand delivers good value for the price?
Not sure
Are you happy with Cornerstone OnDemand's feature set?
Yes
Did Cornerstone OnDemand live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Cornerstone OnDemand go as expected?
No
Would you buy Cornerstone OnDemand again?
Yes