Crestron Fusion - Watches your Crestron Systems
Updated March 30, 2022

Crestron Fusion - Watches your Crestron Systems

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crestron Fusion

This Software allows usage, status of Crestron systems in your corporate environment. The setup is probably the biggest hassle, because you need to plan what items you want to monitor and configure the Fusion hooks to enable the devices to be correctly monitored. Once configured it works well enough, but needs continual updating as you add/ remove any new systems.

Pros

  • Monitor if a room is in use / on
  • Give you the status of your projector lamps / filters (timer based)
  • Gives you a one stop location to see the overall corporate status of all Crestron systems.

Cons

  • Every hook needs to be set to make any useful data to be created / shown
  • Interface needs to set up
  • Continual maintenance to make data accurate
  • Integrates with Crestron's devices
  • Room in use status
  • Projector lamp replacement info
  • without proper design your information might be lacking or wrong
  • This is not a set and forget program
  • As we replace 15-20 rooms a year, the ongoing maintenance takes time and or money
At the time Crestron fusion was the only software that would integrate well with the Crestron systems. Since we are fully Crestron site we needed a program that would help us to maintain and monitor all things Crestron.

Do you think Crestron Fusion delivers good value for the price?

Not sure

Are you happy with Crestron Fusion's feature set?

Yes

Did Crestron Fusion live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Crestron Fusion go as expected?

No

Would you buy Crestron Fusion again?

Yes

The Crestron Fusion software is best for a site that has a Crestron Programmer onsite to configure and maintain said system. It works well but needs to have someone keep up on changes or additions. Any environment where you don't have a Crestron expert onsite could be cost prohibitive, as your data would be inaccurate after every upgrade, unless you built the cost into the upgrade.

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