CrowdStrike Falcon Complete is all the protection you need
Updated July 06, 2023

CrowdStrike Falcon Complete is all the protection you need

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Falcon Complete

Modules Used

  • Falcon Complete

Overall Satisfaction with CrowdStrike Falcon

We use CrowdStrike Falcon Complete to augment our IT staff. Using complete gives us the 24X7 protection we need without burdening our already time challenged staff. The combination of CrowdStrike Falcon on our endpoints and monitoring by Crowdstrike Falcon complete gives us the coverage we need.

Pros

  • Staff did a great job pointing our IT workers to areas that needed remediation.
  • CrowdStrike Falcon Endpoint consistently blocks incursions from compromised websites and prevents PUPs from installing
  • Complete Staff is very attentive and makes whitelist changes quickly which allows our staff to be productive.

Cons

  • The Dashboard can become overwhelming at times, too much information to absorb
  • Computers that may have made it out into the field without the endpoint sensor are very difficult to find
  • As with all systems that rely on machine learning false positives occurr
  • Allows our network admin to sleep at night
  • The use of CrowdStrike Falcon complete made an overnight security/network admin unecessary
  • We were able to retain our Insurance
  • Guides produced by CrowdStrike Falcon when there is a targeted campaign is unexpected but useful
  • We can see what browsers are being used by our employees
  • We are using it as a teaching aid when we see someone doing something risky
I think Carbon black is as good a product as CrowdStrike Falcon. We went with CrowdStrike Falcon because it was cheaper at the time and then stuck with it when Dell bought Carbon Black. I find that the logging and information is much better that Microsoft defender, many of the times we had defender telling us something is wrong but when you try to drill down to see what the problem is you can't there is no information about what causes the problem just that there was a problem.

Do you think CrowdStrike Falcon delivers good value for the price?

Yes

Are you happy with CrowdStrike Falcon's feature set?

Yes

Did CrowdStrike Falcon live up to sales and marketing promises?

Yes

Did implementation of CrowdStrike Falcon go as expected?

Yes

Would you buy CrowdStrike Falcon again?

Yes

I am not sure there is a scenario where CrowdStrike Falcon is less appropriate, the software does a great job of showing where the problem came from and how it was stopped by the system. A report is generated letting your staff know that a problem was found and remediated. I think if you have users that are working 24X7 or multiple time zones having Complete will take care of alot of hassles. You can work with your team to decide what level of involvement you want your complete team to take they can go from just monitoring all the way up to seeing and resolving issues with your staff being notified after resolution

CrowdStrike Falcon Feature Ratings

Endpoint Security
8.7
Anti-Exploit Technology
9
Endpoint Detection and Response (EDR)
9
Centralized Management
8
Infection Remediation
8
Vulnerability Management
9
Malware Detection
9

Comments

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