Cybereason is good, but has space for improvement
September 08, 2022

Cybereason is good, but has space for improvement

Jarcy de Azevedo Junior | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Cybereason Business

Modules Used

  • NGAV
  • EDR

Overall Satisfaction with Cybereason Defense Platform

Cybereason is our anti-malware solution. It prevents our environment against threats and helps us to track those threats, like malware, advanced persistent threats, command and control, etc. Investigations are graphical and easy to do, saving time for our analysts. It has lots of bugs, with some false positives. Their support has space for improvement.

Pros

  • EDR
  • Forensics
  • Mitigation
  • Response

Cons

  • Slow support
  • Bugs on their interface
  • Log extraction
  • EDR
  • Hunting
  • Response
  • Helps on threat hunting
  • MalOps is very good
  • When we face a bug, it takes too much time for them to respond
It doesn't rely on signatures, most parts of their detection are behavior-based, and their marketing says that they have the lowest false positive rate in the market. It composes our server and notebooks endpoint solutions to protect against external threats and block internal threats, beyond blocking users from using forbidden applications and activities.

Do you think Cybereason Defense Platform delivers good value for the price?

No

Are you happy with Cybereason Defense Platform's feature set?

No

Did Cybereason Defense Platform live up to sales and marketing promises?

Yes

Did implementation of Cybereason Defense Platform go as expected?

Yes

Would you buy Cybereason Defense Platform again?

No

Cybereason is good at detections and has some false positives, but when we need their support, it's too slow. My team used to test Cybereason, submitting lots of malware and threats, trying to find problems, and for research purposes. In my experience, every time we found a bug, their support team denied the problems and took lots of weeks to give some answer when we insisted.

Cybereason Defense Platform Feature Ratings

Endpoint Security
8.6
Anti-Exploit Technology
6
Endpoint Detection and Response (EDR)
9
Centralized Management
9
Hybrid Deployment Support
6
Infection Remediation
10
Vulnerability Management
10
Malware Detection
10

Comments

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