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JumpCloud Reviews

10 Ratings
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Score 8.5 out of 100

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Reviews (1-2 of 2)

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January 19, 2020

Good single sign-on solution at reasonable price.

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source
JumpCloud is used across the entire organization. We looked for a central and simple single sign-on solution, with good user interface and integration. After review, we selected JumpCloud over other options.
  • single sign on
  • auto redirect
  • Domain name changes are not supported.
  • Change back and forth between user and admin mode.
JumpCloud is a simple single sign-on solution. It has good integration with Gsuite, Github, Atlassian (Jira, Confluence, etc.). Its user interface is a little cumbersome, but it continues to improve.
Didn't need or use it.
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May 25, 2019

JumpCloud is a huge help in simplifying user management for both admins and users

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
JumpCloud is used primarily by the DevOps team but is used across the entire company. JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Groups of Users can be easily granted access only to the necessary systems for job duties.
  • Single user directory across all platforms
  • Run scripts on Windows Servers
  • Single sign-on
  • Multi-factor authentication (MFA) for Windows server sign in
  • Persist user groups to Windows local user groups
  • Minor UI refresh issues
JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Trying to manage the numerous user directories and users remembering their credentials was more work than it was worth. Groups of users within the JumpCloud portal can easily be granted access only to the necessary systems for job duties. JumpCloud also helps us meet PCI Level 1 requirements with the enforcement of password strength/renewal requirements, and multi-factor authentication(MFA) to the JumpCloud Portal to manage all of the users.
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JumpCloud Scorecard Summary

Likelihood to Recommend (10)
8.5
Support Rating (2)
8.0

Feature Scorecard Summary

Identity Management
8.8
ID-Management Access Control (1)
9
ID Management Single-Sign On (SSO) (2)
8.7
Multi-Factor Authentication (2)
7.9
Password Management (1)
9
Account Provisioning and De-provisioning (2)
9.0
ID Management Workflow Automation (1)
9
ID Risk Management (1)
9

What is JumpCloud?

JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and systems. It allows administrators to grant users secure access to resources with protocols and access controls. It also includes extensive APIs, tools, and integrations to ensure maximum administrative flexibility and efficiency. According to the vendor, JumpCloud is Active Directory® & LDAP reimagined.
Categories:  Single Sign-On,  Identity Management

JumpCloud Features

Identity Management Features

Has featureID-Management Access Control
Has featureID Management Single-Sign On (SSO)
Has featureMulti-Factor Authentication
Has featurePassword Management
Has featureAccount Provisioning and De-provisioning
Has featureID Management Workflow Automation
Has featureID Risk Management

JumpCloud Competitors

JumpCloud Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

JumpCloud Support Options

 Free Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Video Tutorials / Webinar

JumpCloud Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No