JumpCloud

JumpCloud

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Score 8.7 out of 100
JumpCloud

Overview

Recent Reviews

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Pricing

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What is JumpCloud?

JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://jumpcloud.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is JumpCloud?

JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and systems. It allows administrators to grant users secure access to resources with protocols and access controls. It also includes extensive APIs, tools, and integrations to ensure maximum administrative flexibility and efficiency. According to the vendor, JumpCloud is Active Directory® & LDAP reimagined.

JumpCloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

JumpCloud Video

A Brief Introduction to JumpCloud

JumpCloud Competitors

JumpCloud Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is JumpCloud's best feature?

Reviewers rate Multi-Factor Authentication highest, with a score of 9.

Who uses JumpCloud?

The most common users of JumpCloud are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (14)

Ratings

Reviews

(1-3 of 3)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
We use JumpCloud as a centralised platform to manage users identity, devices and enforce conditional access policies to embed a zero trust information security model. The product addresses three areas in one platform being identity and access management, mobile device management across both MacOS and Windows devices as well as becoming a more secure organisation with zero trust policies defined.
  • Scope includes all Operating Systems for MDM
  • One centralised platform for easy management
  • Easy UI navigation on the platform
  • More reporting capabilities and tracking of users/auditing
  • SSO pre-configured settings are not always correct
  • Patching of applications as they only can patch OS
As we were looking for a new way to manage identity (move away from Active Directory) and replace our current MDM platform, JumpCloud came out on top as it covers a range of capabilities to address our requirements. For identity management, it assists us with getting rid of Active Directory and embedding SSO functionality. For MDM, it covers both MacOS and Windows which is great coverage with a hybrid split. Additionally, it has conditional access policy functionality to help with uplift information security and embedding zero trust.
Score 8 out of 10
Vetted Review
Verified User
Review Source
JumpCloud is used across the entire organization. We looked for a central and simple single sign-on solution, with good user interface and integration. After review, we selected JumpCloud over other options.
  • single sign on
  • auto redirect
  • Domain name changes are not supported.
  • Change back and forth between user and admin mode.
JumpCloud is a simple single sign-on solution. It has good integration with Gsuite, Github, Atlassian (Jira, Confluence, etc.). Its user interface is a little cumbersome, but it continues to improve.
Didn't need or use it.
Score 9 out of 10
Vetted Review
Verified User
Review Source
JumpCloud is used primarily by the DevOps team but is used across the entire company. JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Groups of Users can be easily granted access only to the necessary systems for job duties.
  • Single user directory across all platforms
  • Run scripts on Windows Servers
  • Single sign-on
  • Multi-factor authentication (MFA) for Windows server sign in
  • Persist user groups to Windows local user groups
  • Minor UI refresh issues
JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Trying to manage the numerous user directories and users remembering their credentials was more work than it was worth. Groups of users within the JumpCloud portal can easily be granted access only to the necessary systems for job duties. JumpCloud also helps us meet PCI Level 1 requirements with the enforcement of password strength/renewal requirements, and multi-factor authentication(MFA) to the JumpCloud Portal to manage all of the users.