Great Flexible Stable Server
September 22, 2020

Great Flexible Stable Server

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dell PowerEdge R

We use Dell PowerEdge R servers as VMWare ESXi hosts to power all of our applications. From Production/UAT to Development and QA they are running on Power Edge servers. They provide us an affordable and stable hardware platform with enterprise grade service and support that's available when we need it.
  • Stable.
  • Good service and support.
  • Enterprise grade.
  • Scalable.
  • Flexible.
  • Firmware Update Process could be improved.
  • Good ROI.
  • Constant product year over year.
  • Stable.
We found Dell an easier company to work with than HPE overall since Dell allows you to purchase directly from them where HPE requires you to use a reseller. The PowerEdge R servers came in at a lower cost than a comparability speced HPE ProLaint DL. Both servers seemed similar overall in terms of features, with Dell providing a better service and support network.
Good stable servers, they do what you need them to do. Dell stands behind their products and will handle any hardware issues that arise. We use many different model PowerEdge R servers and have seem fewer hardware failures and calls to support since switching from HPE ProLiant's 5 years ago.
They are good useable and stable servers. They work and do their job without creating a lot of headaches for the admin team.

Do you think Dell PowerEdge R delivers good value for the price?

Yes

Are you happy with Dell PowerEdge R's feature set?

Yes

Did Dell PowerEdge R live up to sales and marketing promises?

Yes

Did implementation of Dell PowerEdge R go as expected?

Yes

Would you buy Dell PowerEdge R again?

Yes

Power Edge R Servers are well suited to use a VM Host or phsyical application servers. There is a wide range of models from dual socket/small office servers to the quad socket large VM Host or Database server. One area were PowerEdge R servers aren't well suited would be in hyperscale environments, just not a good fit.

Dell PowerEdge R Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
Yes - We are a hosting company our SLA's require it