Item: Deluxe Payment Exchange+
Rating: 10
Author: Melanie Madamba

Overall Satisfaction with Deluxe Payment Exchange+

Use Cases and Deployment Scope

We started using Deluxe Payment Exchange+ when a customer had presented it to us for payment. There are multiple avenues for receiving payments, which is nice. I always prefer the lowest or no fees if at all possible. Honestly, I was kind of skeptical about printing our a check on regular paper but I have had absolutely NO issues with this fee-free method.

Pros and Cons

Pros

Fast payment
Multiple payment options
Excellent security

Cons

Better payment option explanation
Better login options

Return on Investment

Not waiting on AR is always a HUGE plus.
Fast turnover on receivables

Usability

The login is annoying, but the other functionality is fine.

Key Insights

Do you think Deluxe Payment Exchange+ delivers good value for the price?

Not sure

Are you happy with Deluxe Payment Exchange+'s feature set?

Yes

Did Deluxe Payment Exchange+ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Deluxe Payment Exchange+ go as expected?

Yes

Would you buy Deluxe Payment Exchange+ again?

Yes

Likelihood to Recommend

I would definitely recommend Deluxe Payment Exchange+. We have been very happy with it and the speed with which we get paid. Printing out a check instantaneously or getting paid electronically are both fast and easy to perform. One of the only drawbacks is the login. It is the type that send you a link so you have to leave the webpage, go to your email and click a link which opens up a whole new tab/webpage. Kind of annoying but easy to overlook when getting paid is so quick.

Deluxe Payment Exchange+ Feature Ratings

Comments

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Deluxe Payment Exchange+ is GREAT!

Software Version