Could be better but have had a promise that it is being improved.
May 04, 2022
Could be better but have had a promise that it is being improved.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with DemandScience Intelligence (formerly Leadiro)
Our team was having a hard time collecting relevant leads and so contracted DemandScience. At the start there was a non-negligible bounce rate and our team found that the BI feature did not do much to differentiate leads (i.e. there was limited/no difference in response rate). It was a bit of a hassle to reclaim credits that had bounced and were at first not possible to get back credits for people whose email hadn't bounced but had left the organization that the email was for 12+ months ago. All in all, has not been the right fit for us up til now. Account managers are decent and our team will be testing some new features over the next few months.
Pros
- Data
- Mobile
- Customer service
Cons
- Inaccurate data
- You don't know if you've already downloaded the data for a user
- Cost
- Lead database size
- $ spent on unproductive leads
- Sales team frustration
Kasper or other similar ones are more for targetted research. In terms of large lists DemandScience is fine just requires some combing through the data.
Do you think Klarity by DemandScience delivers good value for the price?
No
Are you happy with Klarity by DemandScience's feature set?
Yes
Did Klarity by DemandScience live up to sales and marketing promises?
No
Did implementation of Klarity by DemandScience go as expected?
No
Would you buy Klarity by DemandScience again?
No
Comments
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