Diligent One - Not Perfect, but Best for Us
September 09, 2024

Diligent One - Not Perfect, but Best for Us

Sherri Davies | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Diligent One Platform

Our implementation was 5+ years ago...
SOX program administration and reporting. We have approx 800 key controls that are tested generally 2x per year. With Diligent One, we can easily report status and regular updates to stakeholders.

Pros

  • User access / rights control
  • Certain reporting (but cross-view reporting is a problem)
  • Real time updates

Cons

  • Time reporting vs budgets is terrible
  • Reporting in general is clunky / doesn't cross views - same prob exists in Activty Center
  • Latency
  • 302 survey workflows
  • Has made our SOX status reporting much more streamlined and effective
N/A - our company remains siloed - no real desire by upper mgmt to have a single cross-functional platform

Do you think Diligent One Platform delivers good value for the price?

Yes

Are you happy with Diligent One Platform's feature set?

No

Did Diligent One Platform live up to sales and marketing promises?

No

Did implementation of Diligent One Platform go as expected?

Yes

Would you buy Diligent One Platform again?

Yes

If a company's use case / process fits exactly into the platform, it's great. When you need to find workarounds, it's rough

Diligent One Platform Feature Ratings

Common repository of GRC items
8
Risk management
5

Comments

More Reviews of Diligent One Platform