Good value for mid sized firms.
December 08, 2023

Good value for mid sized firms.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with DISCO Ediscovery

Our firm uses it as our main e-discovery platform. We use it over other platforms (for example, Relativity or Veritas).
  • Easy to set up review stages.
  • Helpful metrics to oversee users' progress.
  • Easy to add highlights.
  • Intuitive setup.
  • I liked how in Relativity you could correlate first-line and subsequent review coding panels.
  • I'm told that AI has increased functionality, but I don't understand how it's integrated yet.
  • It's allowed us to onboard new lawyers quickly.
  • The first-line review services provided by DISCO Ediscovery have enabled us to take on larger matters.
It's increased efficiency while simultaneously limiting mistakes.
The forensics team is on point. They have done a great job on every matter. When it comes to project management, however, that largely varies based on the quality of the DISCO Ediscovery team. We've experienced mixed results based on who we've worked with.
We didn't have the resources in house to take on the size of the document review. We therefore used their first-line service to take a broad cut out of the documents, and then we applied a more nuanced second-line review.
I believe Relativity had greater functionality for more advanced users, but it's more complicated nature caused more mistakes among users who lacked experience.

Do you think DISCO Ediscovery delivers good value for the price?

Yes

Are you happy with DISCO Ediscovery's feature set?

Yes

Did DISCO Ediscovery live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DISCO Ediscovery go as expected?

Yes

Would you buy DISCO Ediscovery again?

Yes

For a smaller firm DISCO Ediscovery is great. We started using DISCO Ediscovery because of its lower cost, but the fact that it is so intuitive to use is helpful. For attorneys coming from biglaw it may seem a tad remedial, but for attorneys that don't have much experience with e-discovery then DISCO Ediscovery is easy to use.