What is eDiscovery Software?
eDiscovery Software, or electronic discovery, allows users in government and law firms to find and provide electronic information in response to a request for production during a lawsuit or investigation. This includes, but is not limited to:
- Voicemail messages
- Other audio/video files
- Social media content
eDiscovery software is basically a tool for reviewing documents, keeping track of open cases, and managing litigation workflows.
Beyond the information stored in the files themselves, eDiscovery software also preserves metadata, like time and date stamps, authorship information, and file properties, which is often important evidence.
By using eDiscovery software to store and provide electronically stored information (or ESI), users can ensure that data is secure and that ESI will not be tampered with, and provide a record of security to prevent accusations of foul play, particularly around metadata.
In addition to the technical document storage and security features, eDiscovery software usually includes end-user capabilities for easily finding documents, finding facts within documents, and tracking the status of materials required for various open cases.
eDiscovery Software Features & Capabilities
Many products offer a set of basic features that focus on powerful search, with an emphasis on accuracy:
- AI quality control
- Added security features
- Cloud data storage integration
- Culling intelligence
- Document review
- Metadata extraction
- User reporting
eDiscovery Software Comparison
To compare different eDiscovery solutions, consider these factors for each product offering:
Buying Committee Approval: The various aspects of eDiscovery software tend to have different stakeholders. Make sure everyone at your organization with interest in eDiscovery software and it being used should have a role in your purchase decision-making process. For example, include members of your organization’s legal leadership, security, procurement team, IT, and various associates, partners, and attorneys.Security Measures
: Given its client-centric nature, eDiscovery software has higher security standards than many software categories. While it seems like a given, you will want to make sure that even your clients have faith in the eDiscovery software that you use.Start an eDiscovery software comparison
PricingAffordability for eDiscovery software is largely contingent on the sizes of the databases you’ll be analyzing. Some software is billed by individual features such as data hosted, translation services, or even exporting. Here, pricing can start as low as $.40 per GB and will typically allow unlimited users. Other software might be billed based on the number of users and typically provide standard features such as granular search, metadata extraction, and custom user permissions. These start around $250 for about 2 users. These plans may be more suitable for smaller firms or enterprises with a larger budget (if purchasing a license for every 2 users is financially feasible). One other caveat to this pricing plan is that additional feature is typically available, but for an added cost.