The best tool for your team and for your user community.
September 13, 2022

The best tool for your team and for your user community.

Mario Benetto | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Discord (free)

Overall Satisfaction with Discord

Before we started using Discord, communication in our work environment was not as fluid, and we did not have so many communication tools in our favor; in any case, we had to use communication applications that were completely outdated and outdated, or that simply did not meet the standards to be able to implement them in a calm and prolonged way in our work and internal communication. In addition to this, thanks to Discord, we have been able to create a community of our company with our clients, getting closer to the end user and potential new users, creating a brand union with them.
  • Easy and simple file sharing.
  • Voice and video call channels with great stable performance.
  • The possibility of adding very useful and varied bots on servers for communities or work areas.
  • Great security.
  • The support is not the best in the world, and sometimes it is not up to what the user expects.
  • Very low file transfer limits.
  • Initial setup a bit messy.
  • Video calls.
  • Creation of community.
  • Creation and use of channels within communities.
  • Use of Bots.
  • Approach to our users.
  • Fluid and orderly communication in our company.
  • Increased accessibility for users.
  • Total dependency on a single application.

Do you think Discord delivers good value for the price?

Yes

Are you happy with Discord's feature set?

Yes

Did Discord live up to sales and marketing promises?

Yes

Did implementation of Discord go as expected?

Yes

Would you buy Discord again?

Yes

Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.

Discord Feature Ratings

Task Management
10
Scheduling
6
Workflow Automation
5
Mobile Access
10
Search
7
Visual planning tools
7
Chat
10
Notifications
9
Discussions
9
Surveys
7
Internal knowledgebase
5
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Versioning
Not Rated
Video files
7
Audio files
10
Document collaboration
9
Access control
8
Advanced security features
8
Integrates with Google Drive
Not Rated
Device sync
Not Rated