dotConnect: Easy to Use with Client-Friendly Reporting
January 02, 2019

dotConnect: Easy to Use with Client-Friendly Reporting

Jackie Bassett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with dotConnect for Salesforce

We have used nearly every CRM out there. but is the most popular amongst our F100 clients.
We also do a lot of data queries accessing different SQL servers. We needed an OBDC driver that was easy to use, easy to connect, and fast.

While dotConnect met two of the criteria very well, it's not fast, although it could be due to the other technologies involved in data queries: volume, FWs, etc.
  • Easy to use, client report-friendly
  • Easy integration when accessing multiple SQL servers on the client side
  • Pulls/connects easily from any application
  • Can be slow which may be more due to the many FW issues involved when accessing multiple SQL servers
  • While it was easy for us to use, a few of our client-side Database teams wanted something more robust
  • Immediately positive due to it's being pretty straightforward to install for every level of database staff
  • Immediately positive due to its extremely client-friendly reporting
  • It can be slow, so we have learned to always check the FW first as a rule-out.
We had been using an outsourced company for such projects until we decided to hire our own team and do all of this DB work in-house. So this was our first year of experience with this product. So far, we're very pleased, as are our clients.
Most appropriate when running queries from the client side, as the installation is rather straightforward and reporting is quite transparent, clear, and supportive of decision-making. We have known some extremely seasoned data researchers who had found dotConnect not as sophisticated as they would have liked.