TrustRadius: an HG Insights company

BILL Spend & Expense

Score8.8 out of 10

55 Reviews and Ratings

What is BILL Spend & Expense?

BILL Spend and Expense (formerly Divvy) is an all-in-one expense management solution that combines free software with corporate cards to provide you with real-time visibility and customizable control over your business finances.

Media

Company Dashboard - High level overview of a business's available credit and current spending.
Mobile Wallet - Spend Smarter™ - To manage budgets and expenses on the go
Budget Detail - For monitoring business budgets
Insights - Real-time visibility
Transactions - Displays a complete list of all transactions and their current status on a business's physical and virtual cards.

1 / 5

Top Performing Features

  • Corporate Card Reconciliation

    Allows companies to reconcile employee expenses with company card statements.

    Category average: 8.4

  • Payment Audit Trail

    Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

    Category average: 8.6

  • Customizable Approval Policies

    Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.

    Category average: 8.3

Areas for Improvement

  • Employee Expense Reporting

    Allows companies to track employee expenses to make cost-effective decisions.

    Category average: 8.6

  • Advanced OCR

    Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.

    Category average: 8.2

  • Duplicate Bill Detection

    Detects duplicate invoices or expense reports to prevent double payments.

    Category average: 8

BILL Spend & Expense Review

Use Cases and Deployment Scope

We use BILL Spend & Expense's credit cards exclusively at this point. We had a very antiquated way of getting our credit card transactions verified and charged to the correct budgets in the past. Being able to utilize Divvy's website and app has made this much easier on the cardholder and the accounting department.

Pros

  • Great app
  • User friendly website
  • Great Support

Cons

  • Sometimes the website is slow to load transaction history for credit cards

Return on Investment

  • We are getting a much better interest rate on credit card purchases
  • Less time is spent processing transactions
  • Employees have more freedom and accountability

Usability

Other Software Used

Sage Intacct

BILL Spend & Expense

Use Cases and Deployment Scope

We use Bill S&E to handle all 50+ of our company credit cards. Bill has improved user experience, accounting efficiency, and higher rewards.

Pros

  • User Ease of access and use
  • Rewards
  • Efficiency

Cons

  • Customized Credit Cards
  • Confusion among different apps
  • Name change with Divvy

Return on Investment

  • Saves us 10-20 hours of back-end accounting work per month
  • Improves our month-end close time by several business days

Usability

Alternatives Considered

PINACLE Corporate Online Banking

Other Software Used

Sage Intacct, Microsoft Teams

BILL streamlines the Accounting process

Use Cases and Deployment Scope

Before we would use a google sheet template where people upload invoices, enter information in a description field and put in the accounting code from a drop-down menu accordingly. Then the AP clerk would manually input into the accounting system. With BILL, we can now sync it directly into our accounting system

Pros

  • Staff to enter information into a format that sync to our accounting system

Cons

  • The sync with our accounting system from Bill takes some work to get the fields correct.

Return on Investment

  • Can't necessarily quantify in $$ but saves on staffing

Usability

Other Software Used

Sage Intacct, QuickBooks Desktop Enterprise

Bill Spend & Expense, a Solid Choice for Expense Management

Use Cases and Deployment Scope

We use it for employee credit cards at all of our organizations. It works / syncs with our accounting software (Sage Intacct), and took us from processing credit card receipts being a roughly 6 person job to them being a 1 person job.

Pros

  • App for maintaining and monitoring credit cards is easy to use and thorough
  • Offers ability to send out reminders for receipts that need to be submitted
  • Set up restrictions for the accounts and other parameters that employees can select from
  • Various, unlimited approval flows for credit card receipts

Cons

  • Rewards can be very hard to reach which takes away from the program overall
  • Reminder notices aren't automatic to cardholders and you can't send reminders to approvers
  • Only links upload into Sage Intacct for the receipts and transactions, not the physical receipts
  • If you have multiple companies, you have to set everything up in each one individually
  • Cardholders and Approvers with multiple locations have to access each individually

Return on Investment

  • Positive Point - Created much more consistently and offered more control over coding
  • Positive Point - Saved 1,000's of manhours in our finance department chasing down credit card receipts every month
  • Negative Point - Cost us on possible rewards / cash back compared to our previous solution
  • Positive Point - Forced approval on receipts from managers

Usability

Alternatives Considered

Ramp

Other Software Used

Ramp, Sage Intacct

I like Divvy Card

Use Cases and Deployment Scope

We use Bill Spend & Expense for frequent travel employees. The Divvy card provides convenience and flexibility for Finance to manage and monitor each user's transactions in a daily basis. And we require each user to complete his or her transactions within a weekly basis. They can also issue virtual cards for different purposes.

Pros

  • To monitor each user's daily transactions
  • To adjust each user's budget at any time
  • To issue virtual card for different purposes

Cons

  • Sometime the system has errors that not able to sync transactions to financial software
  • mileage reimbursement only uses one rate
  • have to pay foreign exchange fees

Return on Investment

  • Sometime system has error performances
  • Can earn rewards points for company
  • Customer support is very helpful

Usability

Other Software Used

QuickBooks Online, BambooHR