1. Home
  2. Authentication Systems
  3. Cisco Duo Reviews
  4. User Review of Cisco Duo
Duo protects business user logins and protect users from the effects of hacked accounts
October 17, 2019

Duo protects business user logins and protect users from the effects of hacked accounts

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Duo Security

Duo used by every user in our company to provide stronger login security to their office computers, servers they access, the corporate portal, and a number of applications like Drupal.
  • Duo prevents someone who has hacked your username and password from gaining access to your account.
  • Duo supports landlines, cell phones, smartphones, tablets, smartwatches, and YuBiKeys.
  • When Duo was rolled out to over 2,000 staff, the number of questions received by our helpdesk was under 10.
  • Duo could advertise more as other 2FA solutions by Google and Microsoft get more ink, but suffer in actual use compared to Duo.
  • Between the low cost per user of Duo, and the ease with which Duo was rolled out in our company, and the security it provides, it has been a sound business decision.
Duo is far easier to set up and support than Symantec VIP. When we tested Azure MFA two years ago, it did not support securing logins for Windows desktops or servers which did not meet our needs.
The experience level and knowledge of the Duo support team is very rich, and very rarely do you have to talk to more than one support person to get your question answered or issue resolved.

Do you think Cisco Duo delivers good value for the price?

Yes

Are you happy with Cisco Duo's feature set?

Yes

Did Cisco Duo live up to sales and marketing promises?

Yes

Did implementation of Cisco Duo go as expected?

Yes

Would you buy Cisco Duo again?

Yes

Duo is helpful for any company of any size who wishes to protect their staff's user accounts even if they get hacked. If you are a very small company (10 or less staff) there is a free version of Duo available, but of course, the management capabilities are not as great as the paid version.