eApps Review
April 29, 2021

eApps Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with eApps

[I feel] eApps was way overpriced for what I needed. They charged me nearly $1,000 a year. I transferred my site to another host and pay less than $100 a year. When I cancelled I thought I had done so properly. Apparently I did not. Still, they charged me for five months of use when I wasn't using it as a host anymore. When I asked for a break in the $400 bill, they refused to reduce it and charged my credit card against my protest. [ think this is] bad customer relations. Would never recommend.
  • They are responsive when site crashes.
  • They did nothing to try and save me money. [I feel] the price was ridiculously high for what I needed.
  • It's far too expensive for our needs.
I thought eApps would be good, but [I think it was] too expensive.

Do you think eApps delivers good value for the price?

No

Are you happy with eApps's feature set?

No

Did eApps live up to sales and marketing promises?

No

Did implementation of eApps go as expected?

Yes

Would you buy eApps again?

No

It may be good for a big site with a lot of traffic, but there are so many better sites if you don't have huge traffic.