Eloqua is deeply embedded in our marketing processes and it would be very difficult to change to another vendor at this point. I've looked at other vendors and their solutions do not off the breadth or depth of services, support or sophistication that Eloqua brings to our team. They are the best in the industry.
I would definitely recommend Eloqua to a colleague or peer. It is very important to ensure that you have a success package that provides training and support as you get started. Additionally, I would recommend that they dive deep into the reporting to make sure they can track what they need to and that the system will provide the metrics and ROI that they will need to show for such a large investment. I would also ask to speak to current Eloqua customers about what they learned in their first 6 months of implementation and potential problems that could arise.