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EmpCenter Review 3 of 4
User Review: "EmpCenter, easy for end users"
https://www.trustradius.com/workforce-management-wfmEmpCenterUnspecified75101
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Updated April 08, 2015

User Review: "EmpCenter, easy for end users"

Score 7 out of 101
Vetted Review
Verified User
Review Source

Software Version
9.3.03

Overall Satisfaction with EmpCenter

Until a year ago we still used paper time sheets and each month hours were manually entered into Banner for our University to pay our employees. We decided it was finally time to start using an electronic system for employees to keep track of work time and paid leave.

We began using EmpCenter about 1 year ago and rolled it out over 6 months to all of our employees. Our payroll is confusing because we have Classified (Union) employees, Faculty, Students, etc., so many types of employees with various levels of eligible leave and overtime rules. We had to find a system that work for all of these types of employees but was still affordable (we are a State university) and easy for our end users and worked with Banner.

So far EmpCenter has been a work in progress. Many of the things we thought would be easier have become easier over time. Although the implementation has not been as smooth as we wanted and some of the items we were told would be easy to program have not been as easy as we thought and have cost us more money. Although, overall, it has been a system that is more accurate in recording time than our previous paper time sheets and makes us more compliant with things like overtime eligibility.
  • Requesting time off.
  • Recording of time.
  • We have many different employees with different eligibility for leave and overtime pay and it has not been as easy for us to set all of these different employee up.
  • The log in screen is tiny, could be larger for easier viewing.
  • For employees that have more than 1 job or change jobs from term to term or throughout the year there are some difficulties with those transitions.
  • Instead of Enter My Hours, it should say My Timesheet. Most of our employees are salaried and only used EmpCenter for leave requests for time off. If they want to view their time sheet Enter My Hours does not seem like the appropriate name.
  • Each month supervisors had to run a report to see what leave their employees had available to use and then manually go through each paper time sheet to see if the leave used matched the leave available, that is no longer necessary.
  • Employees can see what leave time they have available and no longer request time off when they do not have the leave available. The system will not allow.
  • No more paper requests for time off. Save on paper and save time on paper being lost.
For previous employers I have used Kronos and Payrollmation. I think EmpCenter is in the middle of those two. It is easier to use but does not seem to have all the bells and whistles such as Kronos.
For a company with standard employees who all have the same leave accrual and overtime rules I think EmpCenter would be an easy system to implement and use.

Using EmpCenter

After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.

EmpCenter Implementation