The next level of social media
January 10, 2024
The next level of social media
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Analytics
- Dashboard
- Publishing
- Listening
- Paid
- Community
Overall Satisfaction with Emplifi Social Marketing Cloud
We manage a group of freelancers all over the world with several social media accounts. The user groups are using publishing but also different dashboards to manage the daily work.
I use different Dashboards to analyse my freelancers work in the world. It's a big help to also have paid media spends in this as we need to know that the freelancers spend the media budget accordingly.
I use different Dashboards to analyse my freelancers work in the world. It's a big help to also have paid media spends in this as we need to know that the freelancers spend the media budget accordingly.
Pros
- Dashboard Solutions
- Easy publishing and scheduling
- Social Listening of competitors
Cons
- Sometimes the settings on the website are not conclusive. e.g. you want to add more users, but you have reached the max number of users. I didn't know and needed to contact the support.
- Even more variations on the dashboards.
- More details on competitor listening.
- Dashboard
- Publisher
- Sentiment
- As we don't sell online, there is no number of ROI I can give!
Do you think Emplifi delivers good value for the price?
Yes
Are you happy with Emplifi's feature set?
Yes
Did Emplifi live up to sales and marketing promises?
Yes
Did implementation of Emplifi go as expected?
Yes
Would you buy Emplifi again?
Yes
Emplifi Social Marketing Cloud Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Support understands my problem Support cares about my success | Escalation required Slow Initial Response |
Comments
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