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The social media manager must have.
January 16, 2024

The social media manager must have.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Dashboard
  • Publishing
  • Paid
  • Community

Overall Satisfaction with Emplifi Social Marketing Cloud

One of the most challenging tasks for social media management is keeping track of multiple social media accounts on multiple platforms. Emplifi is a trustworthy solution that ensures that content is published at the right moment, finding all useful information in the same place. It is making my work much easier and more efficient.
  • Publishing
  • Community management
  • User support
  • Analytics parameters are always updated making data too variable
  • The platform still has some bugs to be improved
  • Publishing planning
  • Dashboards
  • Community management
  • Improved time management
  • Improved work quality
The support has always been solid, although the platform often presents bugs, they are usually solved quickly and efficiently.
I never used other similar products.

Do you think Emplifi Social Marketing Cloud delivers good value for the price?

Not sure

Are you happy with Emplifi Social Marketing Cloud's feature set?

Yes

Did Emplifi Social Marketing Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Emplifi Social Marketing Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Emplifi Social Marketing Cloud again?

Yes

I would recommend Emplifi to a user who has many clients and many social media profiles to handle. At the same time, I think it wouldn't be as necessary for somebody who handles a few profiles or cannot plan its content calendar much in advance, as publishing planning is one of the platform's strongest features.