Review by 2 Year IQMS User
November 02, 2015
Review by 2 Year IQMS User
Score 6 out of 10
Vetted Review
Verified User
Software Version
2014.1
Modules Used
- Business Activity Monitoring
- Doc Control & Workflow
- EDI
- Finance & Accounting
- Inventory and Warehouse Management
- MES
- MRP
- Production Planning and Scheduling
- Quality Management
- SPC
Overall Satisfaction with EnterpriseIQ
EnterpriseIQ is being used across our whole organization. The main goal of implementing IQMS was to get a more current system and to eliminate the various databases and Excel sheets that had been built over time by users who did not feel that the legacy ERP provided them with the functionality that they needed. We implemented the main modules initially and have since added Quality and are in the process of implementing Preventative Maintenance.
- It provides functionality to users in different departments.
- It provides flexibility in the creation of reports to meet the needs of the business.
- The software is designed well for a company in the plastics industry.
- The accounting analysis and reporting leaves something to be desired. Particularly the posting and review of inventory transactions.
- The help desk for technical support is hit or miss in terms of getting an employee on the phone who knows about the software beyond reading a help file.
- The canned reports that come with the system are very poor and on some occasions do not provide reliable data (especially "as-of" reports). We needed to modify most for our needs.
- Allowed for weekly reporting of key metrics and more self-service by operations.
- Close time reduced to under a week
DELMIAWorks Feature Ratings
Using EnterpriseIQ
40 - Across the company
5 - Two individuals with IT experience and about 3 other users that have become power users by taking their own initiative to understand all aspects of the system.
- Remove duplicative data entry.
- More insight into causes of financial results.
- One source of the truth.
- Nothing I consider innovative.
- Adding new modules like Quality and Preventative Maintenance.
Evaluating EnterpriseIQ and Competitors
Yes - JD Edwards, replaced because system was outdated and heavily customized.
- Product Features
- Product Usability
Wanted as close to an off the shelf system as we could find as [we] didn't want to support a heavily customized product.
Might have asked to test some of the features.
EnterpriseIQ Implementation
- Vendor implemented
- Implemented in-house
Yes - We implemented all of the core manufacturing and accounting functionality initially. We subsequently have added in Fixed Assets, Quality, and Preventative Maintenance.
Change management was a big part of the implementation and was well-handled - It is key to drive down the implementation to lower levels of the organization. If the implementation is the responsibility of relatively few users, the go-live will not be successful and different departments will not take ownership.
- Creating work instructions
- Entering in BOM data
- Printing labels
EnterpriseIQ Support
Pros | Cons |
---|---|
None | Slow Resolution Less knowledgeable Problems left unsolved Not kept informed Difficult to get immediate help Need to explain problems multiple times |
Yes - Not timely, but eventually got resolved in a future release.
There is really not a time I have received exceptional support.
Using EnterpriseIQ
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Feel confident using | None |
- Everything is in one screen. So while I wouldn't call it elegant, I think it is easy to get to the information you need.
- Budgeting
- Financial Reporting
- Inventory Transaction posting (PIT)
- Shop Floor reporting
Yes - Just okay. We tried the Android apps but it seems like they were not really designed with the shop floor in mind as the buttons are way too small. Basically had to give up and move to a computer.