TrustRadius
A strong CMS and commerce offering that continues to evolve and grow
https://www.trustradius.com/ecommerceEpiserver Digital CommerceUnspecified8.138101
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February 24, 2017

A strong CMS and commerce offering that continues to evolve and grow

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Episerver Digital Commerce

One of our e-commerce websites currently runs on Episerver Digital Commerce. Episerver was implemented a couple years back to replace an older e-commerce website that had poor functionality and very limited flexibility. It was put in place to improve the current e-commerce experience as well as put the business in a position to grow and expand its digital offerings.
  • Flexible architecture that provides a solid foundation for a custom website.
  • Continuous release cycle that allows for quick innovation and advancement of the core platform.
  • Solid product offering outside Digital Commerce, with strong CMS and search options.
  • A more detailed product roadmap could be provided to customers.
  • For on-premise (non-cloud) instances, technical support typically comes from a partner. There are somewhat limited support options for in-house teams without a partner.
  • Licensing usually goes through a partner. You can license directly from Episerver but there's limited access to directly downloading license files or local developer licenses.
Ease
Efficiency
Autonomy
Personalization
International
SEO
Revenue
We have been able to achieve all our outcomes so far on Episerver thanks to it's flexible setup and excellent partner relationships.
I did evaluate other products in addition to Episerver. The other finalist was Magento, which has a very robust cart and a large market share. I have used that platform in the past and overall had been happy with it's performance. I ultimately selected Episerver because it was .NET (versus PHP) and had very strong commerce and content components. Magento would have required an integration with another (second) platform to build out non-commerce content in the way that was necessary for the project's needs. Episerver had that out of the box. Plus Episerver's evolution and road map showed solid growth and innovation while at the same time Magento was well behind their plans to launch Magento 2.0 after already significant delays.
Episerver is well suited for customers that need both a strong CMS and strong commerce offering. Most platforms skew in one direction or the other, either focusing on a shopping cart or content. Episerver provides a very solid offering in both categories, which makes it a great choice for a business that needs both but wants to avoid integrating two different platforms together.

Episerver Digital Commerce Feature Ratings

Product catalog & listings
9
Product management
7
Bulk product upload
7
Branding
10
Mobile storefront
10
Product variations
9
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
9
Checkout user experience
9
eCommerce security
9
Promotions & discounts
10
Personalized recommendations
10
SEO
9
Multi-site management
Not Rated
Order processing
10
Inventory management
Not Rated
Shipping
10
Custom functionality
10