A Good(will) review of ETO
April 27, 2019

A Good(will) review of ETO

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ETO by Social Solutions

ETO is being used for our Career Connections program. Our department is the only one that uses ETO within our organization. ETO by Social Solutions addresses our metrics, invoicing for our contracts with continuous improvement for our support services.


  • ETO does well with collecting our data and allowing us to see where we can improve in our mission services.
  • ETO by Social Solutions does well with responding to issues or concerns with the use of the software and they have very friendly customer support representatives.
  • ETO by Social Solutions provides our organization with the tools we need to track the successes of our individuals as they progress along the path to employment.


  • ETO by Social Solutions could improve on the availability of free basic training for new users.
  • ETO by Social Solutions could definitely improve upon its Help Manual. The search engine is not very intuitive and often returns results that are unnecessary.
  • ETO by Social Solutions has a positive impact by giving us the ability to invoice efficiently and cuts down on operating costs.
ETO by Social Solutions is well suited for our program as it allows us to gather the necessary information to improve upon our mission services.


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