Dont expect any support or the system to impress
December 04, 2023

Dont expect any support or the system to impress

Rod Schubert | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with FileInvite

Collection of docs is primary use.

We have found:
- This software is budget with loading templates. In my opinion, it is is the worst I've seen.
- in my opinion, unreliable and hopeless support.
- we have an issue in with FileInvite where an invite is taking over a minute for the screen to refresh. We mentioned we would look to leave it they didn't get back to us in a few days (a timely manner). This is apparently a known issue. Unbelievable a company that's while business relies on a quick processing of data/files, in my opinion, simply has no interest in fixing.
  • It collects files
  • I think it is overpriced for what it does
  • See complaint issues
  • In my experience, a waste of time.
  • Wish we had looked elsewhere.

Do you think FileInvite delivers good value for the price?

No

Are you happy with FileInvite's feature set?

No

Did FileInvite live up to sales and marketing promises?

No

Did implementation of FileInvite go as expected?

No

Would you buy FileInvite again?

No

In my opinion, stay away from, it's expensive rubbish.