FireEye Review
July 20, 2017

FireEye Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with FireEye

We use FireEye across our entire organization for advanced email security. It is used to scan attachments, as well as a spam and malware filter. We are also able to run email traces, and better protect our organization from threats. We chose FireEye because it's able to very quickly scan an attachment. Microsoft ATP was taking 20 minutes or more to deliver our attachments.
  • Advanced Threat Protection
  • Malware prevention
  • Spam filtering
  • Custom rules could have more options
  • I'd like to have the ability to search for attachment names
  • Interface could be a bit easier to use but it's pretty easy already
  • FireEye was seen as an immediate benefit because of the amount of time it saved in email delivery
  • Massive ROI becuase we were losing business with the email delays
  • Reduced many complaints from general users
Advanced Threat Protection, or ATP in Office 365 was awful. Some attachments wouldn't be delivered at all while others took minutes and sometimes hours to be delivered after being scanned. It was causing us to lose business. FireEye processes attachments in less than 60 seconds in most cases. We now have buy in from employees to scan attachments since it's hardly noticeable to them.
FireEye is the obvious solution if a company is having trouble with threats getting in via mail attachments. We use Office 365 and initially subscribed to their attachment scanning product. Users immediately started complaining it would take a minimum of 3 minutes and sometimes as long as 12 hours to receive their attachments. This rate of time was unacceptable. So we did a POC with FireEye and immediately saw that attachments were processed on average in 30 seconds but at the most, around 1.5 minutes. We were convinced after that.