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General use
March 28, 2018

General use

Kevin Timmons | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with FixMe.IT

We use FixMe.IT to support various types of problems on our users' machines.
  • Ease of implementing on the end user's machine.
  • Mobile Support
  • Support for other OSs. Ex: Mac
  • Software has saved us on time and deployment.
It is well suited to use in supporting less technical savvy users. We direct the customer to a website and they click one button to initiate the support session.

FixMe.IT Feature Ratings

Remote Administration
7.4
Screen sharing
8
File transfer
5
Instant message
8
Access to sleeping/powered-off computers
8
Over-the-Internet remote session
8
Remote management of servers & workstations
Not Rated
Session record
Not Rated
Annotations
Not Rated