Some of the metrics could be inaccurate ( our app has links to other apps, when a user tapped on these links, they were not accurately tracked. Note - could have been a bug, and, and might have been fixed in latest sdk)
Exporting data to excel - needs better support
Unsure if I agree with how session timeouts / new sessions are tracked
Good user acquisition tracking Sdk integration is super easy for both iOS and Android Need it Need to support more customized dashboards / reporting (example - set up a dashboard specifically to see users engaging with a new feature recently launched)
Look for multi platform support Research how active the live customer support organization is Look for a good balance of both user acquisition and engagement metrics