Overall Satisfaction with Follow Up Boss
We were using Follow Up Boss as a CRM for collecting the entrance of customers on our website of real state, calling customers that were more interested in buying a house in a short time, classifying the buying thinking timespan of customers, calling them to check when they are thinking of buying and then classifying them by their timespan.
- Classifying different types of leads depending on our necessities.
- The facilities of calling customer, emailing them, and texting them in the same app.
- The website doesn't lag and is very fluid.
- Sometimes, the automatic actions don't activate themselves.
- The option to call, email, and text in the same CRM.
- Able to see if a lead has seen certain ads, has clicked certain ads, or how many times they have seen certain ads or pages.
- A positive impact to finding the important leads at the moment to call.
- Guru
I have used Guru. They are different since one is a CRM and the other is a knowledge base. Guru definitely has a lot of good features for finding good information, but it doesn't have the CRM features of Follow Up Boss, like calling, chatting, emailing, and classifying customers.
Do you think Follow Up Boss delivers good value for the price?
Yes
Are you happy with Follow Up Boss's feature set?
Yes
Did Follow Up Boss live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Follow Up Boss go as expected?
I wasn't involved with the implementation phase
Would you buy Follow Up Boss again?
Yes