FortiGuard Web Filtering Service -- Easy, Fast, Effective
March 14, 2019

FortiGuard Web Filtering Service -- Easy, Fast, Effective

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with FortiGuard Web Filtering Service

We use the FortiGuard Web Filtering Service on our Firewalls at all locations, branches, and enterprises. We are using multiple different configurations of the service to maintain separate rule sets for our different types of networks and users. The integration with our firewalls and FortiManager allow a seamless experience for the user across all of our sites.

Business Problems it Addresses
  • Phishing -- protects our users from inadvertent compromise, as it typically is the mechanism that catches phishing attempts.
  • Prevents damaging types of non-work related browsing.
  • Secures our guest wireless, preventing illegal activity.
  • Allows for logging of user activity if needed.
  • The logging provided in FortiGuard Web Filtering Services is fantastic. It allows you to capture all requisite information. I personally have my log view set to show address accessed, time browsed, user, machine, all IP addresses involved, computer name, site Category, and the action taken.
  • In 4 years I have had to report 6 incorrect website ratings. Every time I've reported an issue, there has been an update to the site listing by the next morning.
  • Creating separate rule sets is simple, allowing for easy management of different groups of users.
  • The method for allowing individual overrides is clunky, but it functions. A clean way to allow individual overrides (with the ability to set a timer) would be fantastic.
  • Ease of management has saved man-hours.
  • Using a filtering service that is built into our Firewall has eliminated application servers from multiple racks throughout our facilities.
  • FortiGuard Web Filtering is fast, there is no noticeable slowdown with filtering enabled.
  • Decreased help desk calls. With over 1,000 users over 4 years I have only run across 6 websites that were in the wrong category.
We selected FortiGuard Web Filtering because it came in the service bundle with our FortiGate unit. After testing the service for a couple of months, we disabled the web filtering that was running on our client machines and have not looked back. It's been easy to manage, effective, and fast. There isn't much more you can ask for from a filtering solution.
FortiGuard Web Filtering Service has served us well for protecting both business and guest networks. We currently have multiple tiers on the business side running different rule sets, and some shared custom groups allowing us to manage access with as much granularity as we desire.