Greenlight Guru is a great choice for a small or startup medical device company
August 11, 2021
Greenlight Guru is a great choice for a small or startup medical device company

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Greenlight Guru
Greenlight Guru is being used to house our entire Quality Management System, and serves as our document control and records system. The change-order process for all QMS documents is also controlled through Greenlight Guru. We are also using it to create, track, and address CAPAs and complaints, non-conforming product, internal audits, and training.
We are also starting to use the product development and risk management modules for new product development. The built-in traceability matrix for design controls has taken some changes to our existing development process to implement, but as we get through the learning curve, we are really starting to see the potential.
We are also starting to use the product development and risk management modules for new product development. The built-in traceability matrix for design controls has taken some changes to our existing development process to implement, but as we get through the learning curve, we are really starting to see the potential.
- Change Orders are efficient and controlled, easy to route, and have good visibility
- Internal audits are well designed, and easy to use
- DHF management
- The search engine for locating documents can be improved
- While the consistent format across CAPA, non-conformities, and internal audits has benefits, the format does not always work in all cases
- Notifications and tasks can be overwhelming
- CAPAs built in and tracked
- Design controls and risk modules built into projects
- Change orders
- We've updated/ maintained our QMS more in the year that we've had Greenlight than in the previous 5 years combined; the efficiency of making changes is very valuable
- The cost per full user and lite-user is not trivial, and to really get the most of the functionality you need to be a full user
- We expect to accelerate product development once we get through our first couple of development projects
The interface and usability of Greenlight Guru seemed better, and the ability to make and control changes was easier.
Do you think Greenlight Guru delivers good value for the price?
Yes
Are you happy with Greenlight Guru's feature set?
Yes
Did Greenlight Guru live up to sales and marketing promises?
Yes
Did implementation of Greenlight Guru go as expected?
Yes
Would you buy Greenlight Guru again?
Yes