At last! A Shopify App that Delivers and a Team that Supports
April 08, 2020
At last! A Shopify App that Delivers and a Team that Supports
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Growave (formerly SocialShopWave)
Growave adds extra useful functionality to our eCommerce Shopify site which allows us to automatically request and post reviews from customers and also we use the Shoppable Instagram feed on our home page - there are other functions in the package that we subscribe to but these are the main ones. We used to subscribe to a more expensive reviews company where we used to feel like just another client, but Growave despite being based in another country feels much more like a partner agency when we need to use them for advice or support.
Pros
- Support - They respond to emails quickly and professionally.
- Coding - They are Shopify experts and will also try to find a solution to a request.
- They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
Cons
- As a 3rd party software they are not as integrated into Google Shopping as other more established review sites however they are working to ensure that our reviews appear in our Google Shopping campaign.
- We have increased our sales through the Shoppable Instagram feed.
- Our reviews are all excellent - measurable impact? No. Does it give confidence to new visitors? YES
Do you think Growave delivers good value for the price?
Yes
Are you happy with Growave's feature set?
Yes
Did Growave live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Growave go as expected?
Yes
Would you buy Growave again?
Yes
Comments
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