Halogen - listens to customers and works to continuously improve
Anonymous | TrustRadius Reviewer
Updated April 29, 2015

Halogen - listens to customers and works to continuously improve

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

11.4

Modules Used

  • eAppraisal
  • eCompensation
  • Multi-Rater 360

Overall Satisfaction with Halogen Software

  • Customer Support is always friendly and helpful in finding you a quick solution if possible. Extensive hours and usually no wait to get on the line. You are able to put in requests for enhancements which they've helped us achieve.
  • The system is ever evolving - there have been so many upgrades since we started using Halogen in 2009 - the user interface continues to look better and better and they continue to address issues and make updates constantly.
  • In eAppraisal, the self-review form has to exactly match the manager review form - which is because they want the system to be transparent. I value transparency but wish there was a work around approach to this because employees get confused with boxes on the self-review that they don't need to see.
  • eCompensation could use some more flexibility around promotions and adjustments, we haven't been able to use the system for exactly how we'd like to use it around merit time (though it does seem to improve each year, it just doesn't quite fit our needs yet).
  • Increased HR efficiency in the sense that we can easily pull reports, view appraisals in one spot, access employee acccounts, etc. with the click of a button.
  • Halogen allows for extensive reporting which helps us easily demonstrate trends and areas for improvement to our senior leadership and employee population.
We have struggled with Halogen in certain countries in terms the system being slow with internet that is not as strong. I would advise interested parties with users worldwide to consider that aspect (though that may be the case with all systems - it's very data heavy).

Using Halogen Software

At this point, I would also love to see what other systems have to offer. But we have gotten to a place in which our employee population understands the system, our HR Managers can all use the back end, and for the most part it works for our staff. I am always very pleased with Halogen's customer support, constant upgrades, and think the system is continuously improving and have been pleased-to-date.

Halogen Implementation