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Vault is a flexible and safe secrets managment solution.
September 18, 2019

Vault is a flexible and safe secrets managment solution.

Jeffrey Severance | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HashiCorp Vault

We use Hashicorp Vault to protect secrets used by our application teams such as database connection strings, passwords that run jobs, and meta-data about the environment around the application. This tool helps us ensure that our accounts are secure, passwords are private and our data can't be accessed by anyone that shouldn't have access to the system.


  • The HTTP API you use to write and read secrets is open and can be used by any application.
  • It keeps our sensitive data/credentials out of our Gitlab repositories.
  • Sealing and unsealing the Vault on demand adds an additional layer of security.
  • Vault requires a complex setup when getting started.
  • Vault requires decisions around the backend type to be made up front.
  • Vault tokens appear to be managed manually in most cases.
  • Vault protects our application data from incidents.
  • Vault has decreased the time it takes to provide access to sensitive data.
  • Vault has provided great vault to our information security goals for this year.
We evaluated Symantec as an existing partner within our enterprise. We found that the API provided by Vault is superior and that was a critical use case in our organization. We also found that Vault has more engine types which allow different types of data to be stored. This helped us make our decision.
Hashicorp has been very responsive to our questions and inquiries up to this point. We are currently working on them to develop a more granular permissions model within Vault. We are very close to achieving our objectives with the help of their support team. We do not seem to be in the same time zone which makes it hard for escalated issues.

Do you think HashiCorp Vault delivers good value for the price?

Yes

Are you happy with HashiCorp Vault's feature set?

Yes

Did HashiCorp Vault live up to sales and marketing promises?

Yes

Did implementation of HashiCorp Vault go as expected?

Yes

Would you buy HashiCorp Vault again?

Yes

Vault is a reliable and resilient as the Key Management System. It is not for the novice user that does not have a background in information security. It requires a significant time investment into the different key engines that the solution offers to get started. It works very well once implemented and is very flexible in general.