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Why Schoox!
June 23, 2017

Why Schoox!

Eric Palmer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • HotSchedules Train, Powered by Schoox

Overall Satisfaction with Schoox

Schoox has cut training time for both back-of-the-house and front-of-the-house while increasing service standards and brand knowledge. Schoox allows me to confirm that the knowledge/classroom portion of our training is being completed with all our new team members prior to starting their first solo shift. This format is ideal for most of our team members, they love using a tablet, iPad or smartphone as the source of communication/training.
  • The reporting feature is great for follow-up.
  • The training allows communication via text or video.
  • I like that you can use the courses across different curriculums.
  • I don't like the fact that you can not add content to a course without it changing existing team members' scores to incomplete. I want to add (not replace) a video or document and it only affects future team members, not existing ones.
  • I wish that assigned curriculums were easier for new team members to identify. People get confused from what is assigned/required and want is available (extra course or curriculums available to everyone but not required).
  • Discover link
Schoox looks more like social media experience for our team vs. the survey monkey website.
Nothing can replace on the job training but Schoox is great for reviewing standards prior to follow-shifts. Helps us control the message (of standards) to all individuals in an entertaining way.

Using Schoox

It is better then other eLearning platforms but can get better.
Yes