Loving me some Schoox!
June 30, 2017
Loving me some Schoox!
Score 5 out of 10
Vetted Review
Verified User
Modules Used
- HotSchedules Train, Powered by Schoox
Overall Satisfaction with Schoox
Right now we are using Schoox for all of our FOH training. All servers and support staff go through their checklists and testing from orientation through training completion. We then do all menu testing and new feature training through Schoox. It has made the accountability of completion much easier.
- Across the board, we can see where things have been completed and in what locations they are not being completed. We can see an overview of what scores are on testing which allows us to see where our training may be lacking.
- When we have a new roll out such as a new drink, we send out a video to all on how the drink is made and the correct garnish.
- We send out general notices on Schoox as well. So, for example, we are rolling out a new wellness program. We send out new notices for opportunities for taking advantage of the program.
- We wish that we could print out the test so that people who are not computer savvy could take it in the written form.
- Would like to have a feature where if the test is not passed by a certain date they cannot clock in without an over ride.
- Would like to add picture to the title of new training class.
I am a CHART board member and learned about HotSchedules from their organization becoming involved in CHART. We work hard to support our vendors. We did not look at a lot of other options.
Using Schoox
Yes - It is great because it provides instant information to our staff. Some of our folks do not own smartphones however and are not frequently checking in online so that can be an issue. I would say that 75% of our staff love it. We love it for the accountability measurement.