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OpenText TeamSite Review: "HP Autonomy - stay away!"
https://www.trustradius.com/cmsOpenText TeamSiteUnspecified6.613101
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Updated December 04, 2014

OpenText TeamSite Review: "HP Autonomy - stay away!"

Score 1 out of 101
Vetted Review
Verified User
Review Source

Software Version
10
Modules Used
IDOL

Overall Satisfaction with HP TeamSite

We use it as the search engine within one of our own products.
  • If you are nostalgic for 2004 style, closed source, poorly documented, ultra-proprietary, "enterprise"-ey type apps...this will be for you.
  • Draconian licensing methods; license is tied to IP address of one of the network interfaces so this product is incompatible with cloud deployment.
  • Very poor documentation - we've never been able to get to the bottom of an issue in a "self service" manner by using the available support documentation. We're always at the mercy of the sub-par helpdesk.
  • Doesn't lend itself to automation - configuration is some obscure format that is impossible to automate
  • Every change related to Autonomy is mired down by the inefficient but necessary exchange with product support personnel.
Elasticsearch is scalable, ready for cloud deployments, and documentation is readily available and comprehensive.

Our using HP Autonomy is based on the sunk cost fallacy.
Not appropriate for cloud deployments.

Would be great for companies stuck in 2004 or companies who are prejudiced against open source giants in this space like Elasticsearch.