Item: Hyperproof
Rating: 8
Author: Rachel Perry

Overall Satisfaction with Hyperproof

Use Cases and Deployment Scope

I use Hyperproof as an HR Admin to support the IT Team during a SOC2 (service organization controls) Audit to provide documents, clarity, and respond to tickets.

Pros and Cons

Pros

Ticket and Order Management
Assigning multiple people to view and access a task with different fields
Document upload and tagging

Cons

I find the UX (user experience) a tiny bit confusing to navigate but don't have many cons

Return on Investment

I'm not fully qualified to answer this but I do think it has been really beneficial for our IT teams and made SOC2 audits simple.

Usability

Hyperproof was relatively easy for me to learn but a few times slightly confusing.

Key Insights

Do you think Hyperproof delivers good value for the price?

Yes

Are you happy with Hyperproof's feature set?

Yes

Did Hyperproof live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Hyperproof go as expected?

I wasn't involved with the implementation phase

Would you buy Hyperproof again?

Yes

I have used it as an HR professional to support IT in various audits. It is helpful to be assigned specific tasks and only have the needed visibility and not see everything. Answering the tasks/controls and uploading documents has been pretty straightforward and I can easily be tagged or asked follow up questions.

Hyperproof Feature Ratings

Comments

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HR Perspective for Auditing