AIOps, or artificial intelligence operations, is designed to automate business processes by actively supporting systems and react to system problems in real-time, while providing analytics to developers. AIOps tools utilize machine learning to automate the management of applications. Businesses use these tools to reduce the workload on developers and increase response time to issues like anomaly detection and dependency management that can be completely automated by AIOps.
AIOps is often confused with MLOps, but they serve different functions. While AIOps is used primarily to act on application data in real-time, MLOps tools monitor similar data for the purposes of building machine learning models. The tools can be used together for businesses that need both feature sets.
AIOps tools have varying features, but below are some of the most common features offered by products in the category
Application Monitoring
Anomaly Detection
Dependency Management
Process Automation
System Mapping
Most AIOps tools don’t offer transparent pricing information, but almost all are paid for via a monthly subscription. Of the AIOps that do offer pricing information, most start with price points of at least $500 per month, with higher pricing tiers included with more enterprise-level features. Many AIOps tools also offer free trials for two weeks to a month, so businesses can often try before they buy.
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ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
Sumo Logic is a log management offering from the San Francisco based company of the same name.
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.
TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.
ITRS Geneos is an IT infrastructure, application, and transaction flow monitoring solution. It is targeted towards the financial industry and its data transaction and performance monitoring needs.
ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is…
VIA AIOps, from Vitria in Menlo Park, is an analytics platform which can consume large quantities of data from disparate systems and produce multi-dimensional, time-series and predictive analyses.
BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring…
StackState is an observability solution that helps enterprises decrease downtime and prevent outages by breaking down the silos between existing monitoring tools and tracking changes in dependencies, relationships, and configuration over time. The system relates these changes to…
Resolve Action is an IT Automation & Operations / AIOps platform that aims to help IT teams achieve agile, autonomous operations. By combining insights from artificial intelligence with cross-domain automation, Resolve handles a wide array of IT operations – from performing dependency…
The Devo Data Operations Platform, from Devo headquartered in Cambridge, provides big data analytics capabilities to machine data and security operations.
Designed for the cloud, in the cloud, BMC Helix Cloud Security (formerly TrueSight Cloud Security) is designed to take the pain out of security and compliance for cloud resources and containers. The product provides cloud security scoring and remediation for public cloud services…
BMC Helix Optimize helps users plan for IT resources and budget that are needed to deliver new business services and provides the insights and automation needed to ensure service performance continuously meets customer expectations.
BMC Helix Monitor is a SaaS solution that combines broad monitoring and event management capabilities with a containerized microservices architecture. It is designed to improve performance across complex environments while supporting the agility and speed required by digital businesses.…
Digital.ai IT AIOps (formerly Numerify) is a solution designed to help users predict and mitigate risk of change failure, accelerate service delivery, and prevent service disruptions using AIOps techniques like Machine Learning and Natural Language Processing. The solution suite…
Built on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
Elastic Observability, from Elastic, the makers of Elasticsearch, is a solution that aims to bring logs, metrics, and APM based on the former Opbeat (acquired by Elastic in 2017) traces together at scale in a single stack so users can monitor and react to events happening anywhere…
AIOps from Broadcom is a solution designed to enable IT teams to converge full-stack monitoring across the digital environment with intelligence and automation. With AIOps, teams establish proactive, automated remediation capabilities to drive user experiences, while improving operational…
IBM Watson AIOps allows users to deploy advanced, explainable AI on an open platform to assess, diagnose, and resolve incidents across mission-critical workloads. With it, users can extend the event analytics from IBM Netcool Operations Insight with real-time analysis of unstructured…
