AIOps Tools

AIOps Tools Overview

AIOps, or artificial intelligence operations, is designed to automate business processes by actively supporting systems and react to system problems in real-time, while providing analytics to developers. AIOps tools utilize machine learning to automate the management of applications. Businesses use these tools to reduce the workload on developers and increase response time to issues like anomaly detection and dependency management that can be completely automated by AIOps.


AIOps is often confused with MLOps, but they serve different functions. While AIOps is used primarily to act on application data in real-time, MLOps tools monitor similar data for the purposes of building machine learning models. The tools can be used together for businesses that need both feature sets.


Top Rated AIOps Products

TrustRadius Top Rated for 2022

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

AIOps Tools TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

AIOps Products

(1-25 of 51) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

ScienceLogic SL1

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

LogicMonitor

LogicMonitor

Customer Verified
Top Rated
TRUE

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Turbonomic, an IBM Company

Turbonomic

Customer Verified
Top Rated

Turbonomic, an IBM Company, provides Application Resource Management (ARM) software used by customers to assure application performance and governance by dynamically resourcing applications across hybrid and multicloud environments.

PagerDuty

PagerDuty

Customer Verified
Top Rated

PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

Datadog

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

Splunk IT Service Intelligence (ITSI)

Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.

Sumo Logic

Sumo Logic is a log management offering from the San Francisco based company of the same name.

ignio AIOps

ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is…

IntelliMagic Vision for z/OS

IntelliMagic Vision for z/OS

Customer Verified
Top Rated

IntelliMagic Vision's AI-driven analytics enables z/OS experts to proactively monitor and manage their end-to-end z/OS environment, prevent disruptions, optimize performance, improve support for new applications, reduce software costs, eliminate unnecessary hardware purchases, and…

StackState

StackState is an observability solution that helps enterprises decrease downtime and prevent outages by breaking down the silos between existing monitoring tools and tracking changes in dependencies, relationships, and configuration over time. The system relates these changes to…

VuNet Systems

VuNet Systems headquartered in Bangalore offers an AIOps platform that aims to connect user experience, customer journeys, business transactions, infrastructure and IT operations, and is designed to provide a comprehensive bird’s eye view of the IT operations to derive real time…

Elastic Observability

Elastic Observability, from Elastic, the makers of Elasticsearch, is a solution that aims to bring logs, metrics, and APM based on the former Opbeat (acquired by Elastic in 2017) traces together at scale in a single stack so users can monitor and react to events happening anywhere…

Moogsoft

Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.

Splunk On-Call (formerly VictorOps)

VictorOps is an IT alerting and incident management platform acquired by Splunk in 2018.

ServiceNow IT Operations Management

Built on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

ITRS Geneos

ITRS Geneos is an IT infrastructure, application, and transaction flow monitoring solution. It is targeted towards the financial industry and its data transaction and performance monitoring needs.

TrueSight Operations Management

TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.

IBM Cloud Pak® for Watson AIOps

IBM Cloud Pak for Watson AIOps is a solution that aims to help users innovate faster, reduce operational cost and transform IT operations (ITOps) across a changing landscape with an AIOps solution that delivers visibility into performance data and dependencies across environments.…

Anodot

Anodot from the company of the same name in Ra'anana is presented as an advanced AI platform, built from the ground up to monitor, analyze and correlate 100% of company data in real-time. Anodot applies AI to deliver autonomous analytics in real-time, across all data types. The vendor…

AIOps from Broadcom

AIOps from Broadcom is a solution designed to enable IT teams to converge full-stack monitoring across the digital environment with intelligence and automation. With AIOps, teams establish proactive, automated remediation capabilities to drive user experiences, while improving operational…

BigPanda

BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring…

SysTrack

Lakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With…

Zenoss

The Zenoss Cloud from Zenoss in Austin, Texas is an infrastructure monitoring and cloud operation analytics platform.

Resolve Action Enterprise IT Automation Platform

Resolve Action is an IT Automation & Operations / AIOps platform that aims to help IT teams achieve agile, autonomous operations. By combining insights from artificial intelligence with cross-domain automation, Resolve handles a wide array of IT operations – from performing dependency…

Devo Data Analytics Platform

The Devo Data Operations Platform, from Devo headquartered in Cambridge, provides big data analytics capabilities to machine data and security operations.

Learn More About AIOps Tools

What is AIOps?

AIOps, or artificial intelligence operations, is designed to automate business processes by actively supporting systems and react to system problems in real-time, while providing analytics to developers. AIOps tools utilize machine learning to automate the management of applications. Businesses use these tools to reduce the workload on developers and increase response time to issues like anomaly detection and dependency management that can be completely automated by AIOps.


AIOps is often confused with MLOps, but they serve different functions. While AIOps is used primarily to act on application data in real-time, MLOps tools monitor similar data for the purposes of building machine learning models. The tools can be used together for businesses that need both feature sets.


Features & Limitations

AIOps tools have varying features, but below are some of the most common features offered by products in the category

  • Application Monitoring

  • Anomaly Detection

  • Dependency Management

  • Process Automation

  • System Mapping

Pricing Information

Most AIOps tools don’t offer transparent pricing information, but almost all are paid for via a monthly subscription. Of the AIOps that do offer pricing information, most start with price points of at least $500 per month, with higher pricing tiers included with more enterprise-level features. Many AIOps tools also offer free trials for two weeks to a month, so businesses can often try before they buy.


Related Categories

Frequently Asked Questions

What businesses benefit most from an AIOps tool?

AIOps is most beneficial for businesses that need to handle real time application monitoring and management. AIOps tools relieve businesses of needing to spend human resources on these tasks, freeing the operations team to work on other things. Businesses that don’t make many application adjustments in a day may not need an AIOps tool.

If I have an MLOps tool, do I need an AIOps tool?

While MLOps and AIOps both aid in business automation, they serve different use cases. AIOps focuses on real time management of applications while MLOps focuses on building machine learning models. If you need to better automate application management, an AIOps tool is a good addition.

Are there free AIOps tools?

While many AIOps tools offer free trials for limited time periods, or very limited free versions, there are no feature-complete AIOps tools available for free. Businesses should feel free to try out free versions to see what product they like best, but should ultimately expect to have to pay for the tool they use in the long term.