review
November 07, 2024

review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Cost Analytics (formerly Cost Transparency)

Overall Satisfaction with IBM Apptio

In our organization, We use IBM Apptio to increase transparency of our IT spend. Our use case is to increase accountability of IT program owners on of their IT spend.

Pros

  • Dashboard reporting
  • Drillability
  • Data integration

Cons

  • Licensing cost
  • Integration with ServiceNow especially on data
  • More canned reports for public sector
  • Allows us to uncover our data gaps
  • Allows us to see gaps in our IT process
  • Increase transparency of our IT spend
Not Applicable.
CSM team, [...], have been very supportive!
  • IBM Cloudability

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

Yes

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

IBM Apptio is a good one-stop shop for our executive reporting on IT spend. It has also helped meet our compliance requirements.

Comments

  • Janie Carothers | TrustRadius Reviewer
    Janie Carothers
    (Vendor Representative) commented a year ago
    Thank you for your honest feedback! We love hearing that IBM Apptio is a useful tool for you. We'd like to invite you to join other Apptio customers around the globe by interacting in our Apptio Community, an exclusive online forum for Apptio Customers, Partners, and Employees to learn, connect, share and grow together. https://community.ibm.com/community/user/apptio/home Thank you for being a valued Apptio customer!

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