The Definitive ITFM and TBM Toolkit
August 28, 2025

The Definitive ITFM and TBM Toolkit

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Planning and Budgeting (formerly IT Planning)
  • Cost Analytics (formerly Cost Transparency)

Overall Satisfaction with IBM Apptio

IBM Apptio is used for managing the Technology Financials in our organization. This includes the processes of budgeting, forecasting, variance reporting, and TBM Cost Modeling/TCO Reporting.

We use it in tandem with IBM Cloudability, which we use as our central FinOps Tool, to give us full coverage in managing our IT Spend.

Pros

  • TBM Data Studio - Data Set Compatibility, Formulas, Methods (e.g. transform, append, filter etc.), Metrics
  • Datalink - Managing Data Pipelines and Integrating with other Tools
  • User Access Controls
  • Cost Modeling & Allocations

Cons

  • More Options for Report Studio (e.g. types of graphs/tables)
  • APIs for IT Planning
  • Functionalities allow us to keep pace with increasing demand for IT Financial Data
  • Continuous improvements to the tool help us stay ahead of business needs and clamor from end users
  • Usage reports and logs help in the system admin tasks
• We rely heavily on Datalink to keep our data synced and up-to-date
• The TBM Studio capabilities & functionalities give us options and methods to wrangle data and cater to evolving business needs
• Integration with other tools and systems are very helpful (e.g. ServiceNow, Custom Connectors, SFTP eGress)
IBM Apptio Support has been very helpful and responsive to our needs, actively helping us to keep our implementation up-and-running.
• Using Apptio Products together simplifies the process of managing and merging IT Financial Data with FinOps Data
• Combining this data gives us a much needed all-encompassing, holistic view of IT Spend
As an ITFM Tool, Apptio's capabilities are leagues beyond ServiceNow.
Its powerful TBM Studio really gives IT Finance admin users the ability to manage raw data more efficiently.

Specifically, we like how it is purpose-built to handle ITFM, TBM, FinOps use-cases and empowers its admins/power users. With tools like ServiceNow, there are too many features you need to customize/define - whereas Apptio allows us to make on-the-fly changes as needed. We also like the ability to generate multi-object drill reports, which other tools may struggle with.

Do you think IBM Apptio delivers good value for the price?

Not sure

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

• Organizations who have a significant amount of IT Spend should consider implementing IBM Apptio, as it significantly augments the capabilities of an IT Finance/TBM office

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