Review of IBM Apptio
Updated December 02, 2025

Review of IBM Apptio

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • Planning and Budgeting (formerly IT Planning)
  • IT Financial Management Foundation

Overall Satisfaction with IBM Apptio

In our organization, we use IBM Apptio for Cost Transparency and ITP. Currently, outside of Apptio, we did not have a system to deliver project accounting results to our business partners. We utilize CT to transform source data, model it out, and integrate with ITP planning. ITP is a solution for end users to replace spreadsheets for planning. It also provides a single source of the truth having all of data under one platform.

We utilize CT to transform source data to include

Pros

  • Data integration
  • Automation
  • Data transformation
  • Allows for analysis to action

Cons

  • I think there is room for improvement in IBM Apptio because, in my opinion, the ITP (IT Planning) interface a bit clunky
  • BI reporting is not on par with competing BI software from other firms
  • Navigating through ITP to create custom views can be inefficient
  • Reporting platform could use a revamp to compete with other software
I gave IBM Apptio this usability rating because, in my opinion, IBM Apptio reporting needs to be improved to compete with competitors and to provide a single platform end-to-end solution.
  • Acceleration of the planning process
  • Controlled environment
  • Automation
  • Project Accounting
We bring our source data into Apptio via Data Link and run data transformation and validation. We run an allocation model to spread our costs to the appropriate data segments. Once we have the output from CT, we run the integration to bring in Actual and all reference tables into ITP to facilitate the forecasting/planning process at the level of detail required for project accounting. We do have internal reporting within Apptio but unsure whether it is satisfactory for executive level dashboards.
We primarily have a third-party resource for support but have used Apptio customer support team in which I found helpful as they can direct you to the right personnel to assist.

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

Yes

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

Well suited for:
Planning
Forecasting
Data modeling
Total Cost of Ownership
Cloudability

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