Great niche tool for planning
May 27, 2024

Great niche tool for planning

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Blueworks Live

We used it to document processes for sales and service teams. It was a starting point for developing more formal documentation for our teams giving us a central location that we could use for discussions.

Pros

  • Easy to learn and implement
  • Good for high level initial design
  • Customer support was helpful when we had questions

Cons

  • It was not an ideal tool for shoring up existing documented processes; it is more appropriate for new development
  • Integration with other documentation tools could be better
  • Made collaboration with sister teams easier
  • Provided a common language and documentation to streamline our processes

Do you think IBM Blueworks Live delivers good value for the price?

Not sure

Are you happy with IBM Blueworks Live's feature set?

Yes

Did IBM Blueworks Live live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Blueworks Live go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Blueworks Live again?

Yes

It is most appropriate for developing new, high level processes.

Less suited for projects with existing documentation, other applications, use with AI, etc.

IBM Blueworks Live Feature Ratings

Social collaboration tools
7
Content management
8

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