IBM BPM Review
Keshava Murthy B S | TrustRadius Reviewer
May 03, 2016

IBM BPM Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with IBM Business Process Manager

Based on the client's requirements we propose solutions based on IBM Business Process Manager to give them process visibility and performance metrics. It also gives them idea about pain points, areas to improve and team performance.
  • Case management - provides flexibility for dynamic processing.
  • Smarter process - streamlines repeatable activities and does work distributions.
  • Advanced integration - makes integration with other systems very easy.
  • Performance - due to high I/O with DB some of the times the flow responds slowly to changes.
  • Supporting coarse-grained services. Some of the services with nested objects and cyclical references do not generate the types on the BPM side.
  • Support a higher number of in flight instances - the system chokes and behaves erratically once the active instances goes above 20K.
  • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
  • Boosted employee morale because it gives them all the information to work the case/task in a single location.
  • Identifies bottlenecks and improves the turnover.
Integration with external systems is not straight forward.
IBM Business Process Manager is well suited for case management.

IBM BPM Feature Ratings

Process designer
8
Process simulation
7
Business rules engine
4
SOA support
7
Process player
Not Rated
Support for modeling languages
7
Form builder
6
Model execution
7
Social collaboration tools
4
Dashboards
7
Standard reports
7
Custom reports
9
Content management
8