Zelta Review
November 03, 2020

Zelta Review

Alina Krasny | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zelta

Zelta by Merative is used in Research and Development to capture and house data generated during various clinical trials. It provides a platform to build a study database, and enables cleaning and monitoring of the data that is used to prepare the listings for FDA submissions. This application allows us to control and track user access, has many reporting features, and provides an audit trail of all actions performed in the database.

Pros

  • Study build process is relatively easy to learn, and there are many tools within the system to help builders throughout the process.
  • Outstanding support - both technical / Helpdesk (with system features and capabilities) and project management. Each organization has their own Client Success Manager, and ours is doing an excellent job.
  • Periodical enhancements based on the users/clients/s feedback.
  • Training materials are very well prepared and organized.

Cons

  • The response to suggestions/issues on how to enhance the system functionalities is slow.
  • Use of some functionalities is non-standard and requires additional payments.
  • Certification in certain modules (e.g. Data Migrator) is expensive.
  • By providing a user-friendly platform for the clinical sites and monitors, it speeds up the data cleaning process, which means savings in time and cost.
  • Some non-standard or custom functionalities are expensive.
The selection was made by previous stakeholders based on Zelta suitability to handle medical device data and costs.
It is generally user-friendly and the database build is easy to learn.
Our organization has been using both Zelta and in-house applications. The main considerations on which one to use for a particular study is time to get the databases running, cost, and ease of use. For some studies, the time and cost of using Zelta are negative factors, and an in-house system is selected.

Do you think Zelta delivers good value for the price?

Yes

Are you happy with Zelta's feature set?

Yes

Did Zelta live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zelta go as expected?

I wasn't involved with the implementation phase

Would you buy Zelta again?

Yes

Zelta by Merative is a great platform for medical device studies. It is user-friendly and allows external data imports. The drawback in some studies, especially pharma, may be the concept of repeating pages rather than one page with repeating rows. Also, the study design cannot be imported from an Excel spreadsheet, so for companies building multiple studies in a tight timeframe, this slows down the process.

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