CRA review of IBM Clinical Development (ICD) Review
April 29, 2021

CRA review of IBM Clinical Development (ICD) Review

Michelle Barrick | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Clinical Development (ICD)

Currently, we are offering IBM as a data management (EDC) tool for our clients that our Data Management department can customize to meet their needs for research/data collection.
  • Ease of subject data entry for site data entry.
  • Ease of query review for CRA management and source verification.
  • Ability to generate data tables for general study review.
  • Would like to have more access to report review. Most of the functions are controlled by the initial data management setup of the specific reports. I would like to be able to run my own custom programs as a CRA (some way to bypass internal programming).
  • Sites note that they are limited in pulling tables (with specific information ) based on internal programming. I only see what DM has allowed with the CVS/EXCEL tables.
  • Better user guide to assist with training.
  • Sites note that they like the product and don't have a lot of complaints.
  • CRAs can easily see site updates changes as they occur.
  • Unlike other product fields, I do not have to be unlocked for changes after a source verification. The system is set up to show real-time site changes to previously monitored data.
Overall, I recommend the product. It's easy to use for sites and for CRA review.
Quick and responsive to issues.

Do you think Merative Clinical Development delivers good value for the price?

Not sure

Are you happy with Merative Clinical Development's feature set?


Did Merative Clinical Development live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Merative Clinical Development go as expected?

I wasn't involved with the implementation phase

Would you buy Merative Clinical Development again?


Overall, one of the better systems that I have used. Seems to be able to have applications for Phase I and Phase II data entry. I have not had any serious issues/complaints with the program.