Overall Satisfaction with IBM Cloud Bare Metal Servers
We used it to create a high-availability cluster
- Gives you the opportunity to use your own software licensing.
- You can add features easily, growing as you need.
- You forget about the physical management of the server.
- The way to connect to the private network could be improved.
- Portal availability could be improved as well.
- A better way to manage notifications could be found.
- We had no downtime during the period the project was alive.
- Support tickets were resolved fast, keeping productivity up.
A bare metal server gives you more control over your environment.
IBM Cloud Bare Metal Servers Feature Ratings
IBM Cloud Support and Implementation
In my experience, the implementation on a Bare-Metal Server is really fast because is often the case that IBM Cloud (Softlayer) already has the server on site. The only thing they do is they load the OS, modify the IP, change the uEFI credentials, and that's it; but of course all of that is already automated. In my case I prefer to load the OS myself so my servers are ready to use in minutes (from the moment I order one to the moment I get to install the OS).
Basic (free) - We only need basic support as we are a IT firm, we have experts in different fields and the need for support is unusual. We do however need support when there is a hardware failure (if a disk in an array fails, if one of the Power supplies fails, etc.)
We had a disk failure in a RAID array and the tech in site was aware of the problem and he already had the new disk on site by the time we contacted support. We proceeded to select a time to make the change without any issue.