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IBM ROCKS
August 11, 2022

IBM ROCKS

Diego Xavier Rojas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with IBM Cloud Object Storage

Flexible, cost-effective and scalable cloud storage for unstructured data
  • scalable cloud
  • cost-effective
  • flexible
  • transfer rate
  • different workloads
  • manage costs
  • security
  • innovation
  • flexibility
I think it is very beneficial because of the robustness and security it provides us.
I think it is a point where the transfer rate could be optimized.
It is very beneficial, it is an aspect that I think is a great advantage because not all the information should be in the fastest storage, placing the information in its correct place helps us to optimize storage and final costs.

Do you think IBM Cloud Object Storage delivers good value for the price?

Yes

Are you happy with IBM Cloud Object Storage's feature set?

Yes

Did IBM Cloud Object Storage live up to sales and marketing promises?

Yes

Did implementation of IBM Cloud Object Storage go as expected?

Yes

Would you buy IBM Cloud Object Storage again?

Yes

At the end of the day it is an IBM product that gives us a guarantee of being very robust, it is very safe, and reliable, and it also allows flexibility.
  • IBM Cloud Bare Metal Servers
  • Veeam on IBM Cloud
The good thing about working with IBM is because they have the whole set of products for all needs, they all work as one.
From my experience I recommend this product, IBM Cloud Object Storage, when we need flexible storage, and maybe not recommended when we need to manage costs.

IBM Cloud Object Storage Feature Ratings

Infrastructure-as-a-Service (IaaS)
9.4
Service-level Agreement (SLA) uptime
9
Dynamic scaling
9
Elastic load balancing
10
Monitoring tools
10
Security controls
9

IBM Cloud Support and Implementation

The implementation of this product took me longer than expected.
We don't use IBM professional services to implement IBM Cloud Object Storage.
Basic (free) - we are a company that makes implementations, so we must learn how to do things
IBM support is very good, they always help me with the implementation of IBM Storage Insights and other products that we have previously implemented.
  • Central Documentation and Learning Hub
  • IBM Cloud Docs
  • IBM Cloud product demos and tutorial videos
IBM documentation is excellent, it is very useful
IBM support and documentation make it easy.

Using IBM Cloud Object Storage

2 - IT specialist
2 - engineers, storage specialists
  • encryption
  • control policies
  • Storage classes for every workload
  • Low-cost archive
  • Easily manage access
  • Query in place with IBM SQL Query
  • Cloud Object Storage Aspera high-speed transfer
It is a very good, safe and reliable product.

Evaluating IBM Cloud Object Storage and Competitors

  • Product Features
  • Product Usability
flexibility was the main factor
I would not change anything, I am very happy with the decision made

IBM Cloud Object Storage Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using IBM Cloud Object Storage

Although it is not so easy to use at the beginning, once I learned it we were able to take full advantage of the functions.
ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • secure data storage
  • easy manage access
  • durability
  • Query in place with IBM SQL Query
Yes, but I don't use it