Overall Satisfaction with IBM Cloud Databases
As a young startup we wanted to focus on our core product and not be held back by infrastructure management and maintenance. This is why we moved our RabbitMQ and (persistent) Redis clusters to compose.io. We no longer have to provide servers, maintenance, monitoring, etc. for those parts of our infrastructure.
- Robust Redis and RabbitMQ clusters with no downtime within the last 18 months.
- With RabbitMQ, putting special policies on specific queues was not possible via the admin interface and required contacting their support (The support guys promptly configured those policies, though).
- We no longer have to maintain, upgrade, or deal with downtime of our own Redis and RabbitMQ clusters. In hindsight it feels strange to have ever had self-hosted clusters for those services (where in our case additional latency of a few milliseconds is acceptable).
IBM Cloud Databases Feature Ratings
IBM Cloud Databases New Features
Using DBaaS from IBM Cloud (aka Compose) has helped us to focus on development rather than operating databases, database clusters, rolling upgrades, backups, ... At the same time this has drastically improved uptime of our systems as some of those databases are important backbones of our infrastructure.
IBM Cloud Databases Support
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Slow Initial Response