IBM Instana is the best
July 18, 2023

IBM Instana is the best

Quyet Duong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Instana

I often go to PoC at different big banks such as Military Bank, Public Bank Vietnam, EVN, Mobifone, BIDV. IBM Instana supports different teams like SerOps, DevOps, ITops, and BA. It gives teams the minimum time to be able to find the root cause of the problem when it happens and helps everyone. The user visualizes the entire application as well as calling services together, supporting multi-platform monitoring. Hardware overview. In short, IBM Instana is of great help to large enterprises, especially banks.
  • Provides the ability to visualize application, hardware
  • Show very accurate and detailed service flow, including very accurate calls and wrong call rates, and find the cause quickly
  • IBM Instana supports 3D views of infrastructures, hosts, containers, processes very convincingly and useful for administrators
  • Unlimited analysis support, helping to increase the ability to effectively find the cause
  • I think the dev team should fix the centralized monitoring function sooner to be able to convince the customers better
  • IBM Instana should fix and reprocess the service flow part, for example, Dynatrace. Dynatrace shows the service flow very well and convincingly, because the overall look is very nice and neat
  • Monitor services, Application, 3D infrastructure, root causes, smart alert
  • Easy to use
  • Easy to config
  • IBM Instana is positive for banking
Dynatrace has been the market leader for a long time, so it is well received by many other businesses. But not so that IBM Instana lost its position in the international market. IBM Instana is gradually getting stronger and rising in the market. With a reasonable and affordable price, nothing can stop IBM Instana's steps in the international market, especially the big banks in the world in general and Vietnam in particular.

Do you think IBM Instana delivers good value for the price?

Yes

Are you happy with IBM Instana's feature set?

Yes

Did IBM Instana live up to sales and marketing promises?

Yes

Did implementation of IBM Instana go as expected?

Yes

Would you buy IBM Instana again?

Yes

IBM Instana does a great job and maximizes all the functions that IBM Instana has available, and it can automatically discover, so customers are very excited about this strength of IBM Instana. Some things customers are not very satisfied with, because there are many good features, but IBM Instana has not released the official version. Hopefully, IBM can speed up the process of releasing the functions into the official version to bring the best user experience.